> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parlehub.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Currencies and Exchange Rates: Spend in USD, GBP, EUR or CAD

> How ParleHub records AI spend in the currency your provider bills you in, caps projects in a currency you choose, and reports in another — and how monthly exchange rates are applied.

ParleHub can record, cap and report AI spend in **US dollars (USD), Canadian dollars (CAD), euros (EUR) or pounds sterling (GBP)**. If your provider bills you in pounds, you budget a project in pounds and you report to a client in euros, each of those is its own setting — and every money figure on screen says which currency it is in.

If your whole organization works in US dollars, nothing changes for you. Every setting below defaults to USD.

## Three currencies, three jobs

| Currency               | What it is                                                                                           | Where it is set                                                                                                                                                                                    |
| ---------------------- | ---------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Quote currency**     | The currency your agreement with a model provider is quoted and billed in. Costs are recorded in it. | On the provider's card, or on each Azure AI Foundry deployment, in **Organization Settings → Model access**. See [Connecting Providers](/models/connecting-providers#setting-your-quote-currency). |
| **Budget currency**    | The currency a project's monthly and lifetime caps are stated in.                                    | On the **New project** form, or the project's **Budget** tab. See [Budgets](/cost/budgets).                                                                                                        |
| **Reporting currency** | The currency the **Usage** report and a project's spend figures are shown in.                        | An organization default in **Organization Settings → Budgets & alerts**, with an optional override on a project's **Budget** tab. See [below](#reporting-currency).                                |

The three are independent. A UK firm can pay Azure in GBP, cap a project in GBP, and show that project's spend in EUR for a French client — and neither the caps nor the report ever mix the two.

<Warning>
  Only **Org Admins** can set or change any of the three. Project Admins and members can see them, read-only.
</Warning>

## Reporting currency

### The organization default

<Steps>
  <Step title="Open Budgets & alerts">
    Go to **Organization Settings → Budgets & alerts** and find the **Reporting currency** card.
  </Step>

  <Step title="Choose a currency">
    Pick one from the **Reporting currency** list. Only currencies ParleHub has published exchange rates for are offered.
  </Step>

  <Step title="Save">
    Select **Save changes**. The **Usage** report, its CSV export and every project that follows the default now read in that currency.
  </Step>
</Steps>

**If nobody has set it, the default is inherited**, and the card says so: *"Nobody has set this explicitly — it currently reads **GBP**…"* followed by the reason. The rule is:

* If every active provider credential in your organization has the **same** quote currency, that currency is used.
* Otherwise — no credentials yet, or credentials in more than one currency — it is **USD**.

An inherited value can change with no action from you: add a second provider credential in another currency and your reports switch to USD. Save a choice on the card to pin it.

<Note>
  The inherited value looks at the quote currency on your provider **credentials**, not at individual Azure AI Foundry deployments. If your Foundry deployments are quoted in GBP and you want reports in GBP, set the reporting currency explicitly.
</Note>

### A project override

A project can report in a different currency from the rest of the organization.

<Steps>
  <Step title="Open the project's Budget tab">
    Under **Total spend**, find the **Reporting currency** list.
  </Step>

  <Step title="Pick a currency">
    The change saves as soon as you select it. The line underneath reads *"Overrides your organization's default for this project only."*
  </Step>

  <Step title="To go back, choose Use your organization's default">
    This clears the override, so the project follows the organization default again — including if that default changes later. Choosing the same currency as a default your organization has explicitly saved clears the override too.
  </Step>
</Steps>

Project Admins and members see the result as a line of text — for example *"Reporting currency: EUR (following your organization's default)"* — with no control to change it.

<Info>
  Changing a reporting currency changes how figures are **shown**, never what was recorded. The same project reports the same underlying spend before and after a switch.
</Info>

## How conversion works

* **Exchange rates are monthly.** ParleHub publishes one rate per currency for each calendar month.
* **Each message is converted once, at the rate for the month it was sent.** October's usage is converted at October's rate and stays that way. A later rate change never restates a figure you have already reported.
* **A total is a sum of per-month conversions.** When a report or a cap spans several months, each month's usage is converted at that month's rate and the results are added together — not one conversion of a grand total.
* **Budget checks and screens use the same arithmetic**, so the figure that blocks a message is the figure you see on the project's **Budget** tab.
* **Nothing is converted when it does not need to be.** A figure shown in the currency it was recorded in is exactly the amount as charged, with no rate applied.
* **Usage from before ParleHub published rates for a currency** is converted at the earliest rate ParleHub holds for that currency. Those amounts are an approximation rather than that month's rate, and the assistant says so when it quotes them.

## Where you will see the currency

Every money figure states its currency. A figure in another currency than the one beside it carries its three-letter code, for example `$12.34 USD spent · limit £5,000.00 monthly`.

| Surface                               | What it shows                                                                                                                                                                                                                                   |
| ------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Project **Budget** tab                | Caps, and spend against them, in the **budget currency**. **Total spend** and **Spend by conversation** in the project's **reporting currency**, named in the heading. The two are shown as separate facts and never netted against each other. |
| Project cards on **Projects**         | Spend and each cap that is switched on, for example `limit £5,000.00 monthly · £20,000.00 lifetime`.                                                                                                                                            |
| **Usage** report and its CSV          | **Total cost (GBP)** and a **Cost (GBP)** column in your reporting currency; the CSV has a `Currency` column. See [Usage Analytics](/cost/usage-analytics).                                                                                     |
| Foundry reconciliation statement      | Each line in the currency that deployment is quoted in, so it can be held against your Azure invoice. It is **not** converted into your reporting currency.                                                                                     |
| Budget alert notifications and emails | The project's budget currency, for example *"£85.00 of £100.00 used (85%)."* Monthly and lifetime caps alert separately.                                                                                                                        |
| Blocked-message notices               | The cap that was reached, in its own currency — *"This project's monthly cap of £5,000.00 has been reached…"*                                                                                                                                   |
| The assistant's spend answers         | The figure, its currency code, and a sentence saying which months' rates were used. See [Asking About Your Org](/knowledge/asking-about-your-org).                                                                                              |

## "Cost unavailable" is not "Not priced"

Two labels can appear where you would expect a cost. They mean different things, and neither is ever shown as zero.

| Label                | What it means                                                                                                                                                                                                                                                                                       |
| -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Not priced**       | The usage ran on **provisioned** Azure capacity, which is billed as a flat commitment rather than per token. There is no per-token cost to show; you have already paid for the capacity on your Azure bill.                                                                                         |
| **Cost unavailable** | The usage **was** charged per token, but ParleHub could not state its cost — typically because an exchange rate was missing. This is a ParleHub issue, not a problem with your account or your usage, and ParleHub is alerted to it. Figures beside it are understated by whatever that usage cost. |

In both cases the tokens are still counted, and a note under the figures says how many were excluded.

## What stays in US dollars

These are always USD, whatever your reporting currency is. Where they appear next to figures in another currency they carry the `USD` code so they cannot be mistaken for your own currency.

* **ParleHub Managed models** — ParleHub prices them in USD and charges your credit wallet in USD. Their usage still appears in the **Usage** report alongside everything else, shown in your reporting currency.
* **The prepaid credit wallet** and credit purchases.
* **Your ParleHub subscription**, billed in USD.
* **Personal budgets** — for example *"Personal budget of \$100.00 USD for this period would be exceeded."*
* **The organization's monthly spend cap** — the field is labelled **Cap (USD / month)**.
* **The project consumption cap for platform services**, on the project's **Budget** tab — **Cap (USD / month)**.

## If an exchange rate is missing

Exchange rates are maintained by ParleHub. If one is missing, that is ParleHub's fault and never something wrong with your account, and the message says so.

| What you see                                                                                                                       | What is happening                                                                                                                                                      | What to do                                                                                                         |
| ---------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------ |
| A message is refused: *"ParleHub can't currently convert this model's prices from GBP and so can't check it against your budget…"* | The model is quoted in a currency ParleHub has no rate for this month, so the send cannot be measured against a cap. It is refused rather than let through unmeasured. | Try again shortly. If it persists, contact ParleHub support.                                                       |
| Saving a budget: *"ParleHub can't currently price budgets in EUR, so this budget can't be saved yet…"*                             | No rate has been published for that currency yet.                                                                                                                      | Try again shortly. Turning a cap off, or changing an amount in the currency the project already uses, still works. |
| Saving a reporting currency: *"ParleHub can't currently report figures in CAD, so this can't be saved yet…"*                       | As above.                                                                                                                                                              | Try again shortly. Leaving the currency as it is still works.                                                      |
| A currency in a list shows as *"GBP (unavailable)"*                                                                                | The saved currency is not currently offered.                                                                                                                           | Pick another currency, or on a project choose **Use your organization's default**.                                 |
| The assistant says it could not state figures in your currency and shows USD instead                                               | A rate was missing for a descriptive answer. Nothing is lost and no money is misstated.                                                                                | Do not compare that answer with figures elsewhere in your own currency — they differ by an exchange rate.          |
